Best Buy Credit Card Customer Care Number

We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card.

Back on May 15th, my Best Buy credit card information was compromised and used to order a couple of items on Bestbuy.com. I only ever use this card on bestbuy.com and have not used it since November. I saw the email confirming the order and it being shipped to California (I live in WI), and tried to cancel the order right away. I managed to cancel one item, though it still charged me because the theif put through the same order twice, but the other item could not be canceled. The next day, I both emailed and called about the situation. I was told the Citibank Fraud department was now in charge of it. They would look at the situation and give me a verdict within a few weeks. I recieved a letter stating that they found the charges to be fraudulant. I then recieved a bill for over 200 dollars. I called Citibank, and was told to get a hold of the fraud department. I tell the guy of the charges (which now contained a late fee because I didn't pay for fradulent purchases), and he suggests I pay my minimum balance. I became agitated, and informed him I would not pay for purchases that I did not make. He told me the case would be passed along. I wait another few weeks and get another bill. The same charges are there, the late fee penalty is there, and nothing has changed. I called Citibank again, on July 1st. She said that she marked the same charges as being fraudulent and that my balance would be $0 in 7-10 days. Today, I got an email stating that I owe the past due amount on my card will be shut down and not usable. I have not used my card since November. Apparently whomever I spoke to on July 1st did not take care of the situation, along with every single person I have dealt the since May 15th. I tried the Citibank online chat because I have had zero luck with any other line of communication. The girl tells me she cannot help at all, and gave me the same customer service number I have tried at least 10 times without result. So, I call the number again. The first rep I get was playing a joke it seemed. I said I was having a hard time hearing her and she began to change her voice as if she was mocking me. I gave the phone to a friend to see if he could understand her. He could not. She then hung up on me. At this point I am furious that no one can fix this situation. I call back and get another rep. The lady goes over my information, and tells me it's marked as fraud. Which is correct. She sais I need to wait another 60 days. I said I cant wait another 60 days. I have already waited 60 days since this first started. She \"transferred\" me which meant she put me on hold until she hung up on me. This is my last straw. I have no idea what to do to get this taken care of. Citibank is of no help. I am sure my credit is taking a hit because I am not paying late fees or minimum payments on charges for some theif in California. I am begging that someone who works for Best Buy can help. I am having a hard time to ever justify buying anything from the company again. I have tried everything I can with Citibank and there has been no help in over 2 months.

One customer service option is to seek help through the Best Buy online customer service forum. Simply send a message saying that you would like to delete your rewards account. A customer service representative should send you a private message to get the necessary information to make this happen. You will be asked to submit your name, phone number, address, and email address.

Yes, you can delete a Best Buy account without logging into it online. Simply call the customer service number. Call 1-888-BEST BUY (1-888-237-8289) if you need to delete a rewards account and 800-856-1215 to delete a credit card account.

SBI SMS service allows its customer to enquire for balance, available credit and cash limit, block lost or stolen card, last payment status, reward points summary, e-statements, and request for duplicate statement.

The Shop Your Way program is free and without obligation and participation in the Shop Your Way Program is subject to the terms and conditions available for review at www.shopyourway.com/terms. When you link your Shop Your Way number to your Sears Mastercard, subject to the terms and conditions of the Shop Your Way Program, you will earn 1% in points on purchases made with the Sears Mastercard for purchases that are not classified as either qualifying purchases or non-qualifying purchases under the Shop Your Way Program and that are made outside of Program Stores (\"base points\"). However, no points are awarded for balance transfers, cash advance transactions, cash advance transactions designated as purchases, convenience checks, returned purchases, disputed or unauthorized purchases/fraudulent transactions, annual credit card membership fees, money orders, wire transfers, bets, lottery tickets, or casino gaming chips, credit insurance premiums, AccountCare fees, interest charges and credit card fees. To discontinue participation in this program at any time, call (800) 991-8708. The Shop Your Way program is offered by Transform SR Holding Management LLC.

I confirm that I have the software and equipment that satisfies the requirements mentioned above, and I agree to receive electronically the Important Information About Your Best Buy American Express Card Upgrade, Department Stores National Bank Credit Card Disclosures for the Best Buy American Express Card, American Express Credit Card Agreement, and Privacy Notice.I verify that I am the primary account holder and that I am authorized to accept the new card.I acknowledge that for anybestbuy.comuser account where my {{:productName}} has been added to the Wallet, that card will automatically be replaced in the Wallet with my new {{:newProductName}}. I may edit or remove the credit card in my Wallet at any time by signing in at bestbuy.com.I have read and agree to the Important Information About Your Best Buy American Express Card Upgrade, Department Stores National Bank Credit Card Disclosures for the Best Buy American Express Card, American Express Credit Card Agreement, and Privacy Notice. NOTE: You must open and scroll to the end of the PDF to enable the UPGRADE NOW button.

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only. If you do not wish to enroll, choose Cancel and deselect the Paperless Statements and Letters checkbox. Enrollment in Credit Card Paperless Statements and E-Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.To receive your legal notices electronically, your computer must be capable of printing or storing email, web pages and documents in PDF format and your browser must meet minimum system requirements. Minimum System RequirementsYour privacy and security are important to us. That is why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensure that the information you send and receive will remain confidential.Getting Paper CopiesIf you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you.Cancelling Paperless Statements and E-CommunicationsYou may cancel through Account Online or by calling us at the number on the back of your card.Updating Email AddressWe will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through account online or call us at the number on the back of your card.Credit Card Paperless Statements and E-Communications AuthorizationI agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically.You will receive paperless notifications at the email address currently associated with your account.

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive some of your legal notices electronically only. If you do not wish to enroll, choose Cancel and deselect the Paperless Letters checkbox.Enrollment in Credit Card Paperless E-CommunicationsWe send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notice and account updates. Currently, we can provide some of these legal notices electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email